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Return Policy

 

Online Purchases:
Due to the nature of our products, all human hair sales are final. No returns, exchanges or store credit can be applied. Haircare Product exchanges or account credit is possible within 24 hours of delivery date, exclusions may apply. Upon approval, product must be in its original packaging, unused, unaltered, in its original condition when received and with its original invoice. Customer is responsible for all return shipping costs and any subsequent restocking fees. Hair Magnifique is not liable for any lost, stolen or damaged packages during delivery or returns. Please contact customer service for more information on returning an item. Returns will not be accepted without receiving a confirmation of an approved return with instructions on proper return policy from customer service. 

Custom Purchases:
All custom order purchases are final sale. No returns, exchanges or store credit will be applied.

Custom orders can take up to 45-120 business days to complete. (Business days exclude weekends and holidays). Custom purchases not picked up within 30 days of completion notification will be put back on the showroom floor and listed for sale.

International Purchases:
All international purchases are final sale. No returns, exchanges or store credit will be applied.

 

In-Store Purchases:

All in-store purchases are final sale. No returns, exchanges or store credit will be applied. If you make a purchase in-store and change your mind, while still in the store, after the payment has been processed, all voided/refunded payments will require a $50 charge to refund your payment to cover the P.O.S. fee we will be charged to process the refund.

Chargebacks/Stop Payments:
All chargebacks and stop payments will be considered as failure to pay as promised and will be reported to all credit bureaus as fraudulent and/or delinquent accounts. Hair Magnifique reserves the right to collect any chargeback and/or stop payment fees and to seek legal action, as necessary, on any chargebacks and stop payments.

Contact Information

Hair Magnifique LLC welcomes your questions.  Please contact customer service below.

 

Hair Magnifique LLC

_________________

Los Angeles, California 90045

Email Address:

contact at hairmagnifique.com

​310.560.8543

 

Last Updated: August 17, 2024

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