Hair Care & Support

Now that you're on your way to having magnificent hair, it is important that you take proper care of your hair to ensure you get the most out of your investment.

 

If you take proper care of your hair, the benefits are well worth the minimal effort.
 

​Care for your hair:

 

  • Avoid shampoos with sulfates and alcohol. Try to stay within a pH balance no higher than 7 (Potential of Hydrogen, or pH, is the measurement of how acidic or alkaline a substance is. It is judged on a scale between 0 and 14. Anything between 0 and 6.9 is acidic, 7 is neutral, and anything between 7.1 and 14 is alkaline. Human hair and scalp oil, sebum, has a pH balance of between 4.5 and 5.5.). We recommend using Hair Magnifique's exclusive Pure Gentility Luster Rich Shampoo for best results.

  • Always wash and rinse with cool water. Too much hot water will dry out and damage your hair.

 

  • Raw hair must be moisturized (with a water-based moisturizer, not just oils or serums as they do not provide actual moisture to the hair/scalp) and maintained with a high degree of care.

 

  • Co-washing is highly recommended to clean the hair and maintain its luster.

  • Air drying naturally is highly suggested and is best to keep your hair soft and luxurious.  If you must use a hair dryer, use it on the cool setting.

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  • Be gentle with your hair; a wide-tooth comb is highly recommended.

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  • Sleep in a silk/satin bonnet or scarf.

 

​​Tips:

 

  • Avoid the use of too many hair products, especially oils and grease, as this may cause buildup.

 

  • When using heating tools on the hair, it is best to use a heat protectant.

 

  • Keep curly hair moisturized; spray with a leave-in conditioner/water mix daily. We recommend using Hair Magnifique's exclusive Mane-Taming Curl Elixir for best results. 

 

  • Never sleep with wet hair, as this may cause tangles and matting.

 

  • Cutting your wefts is not recommended, as this may increase shedding.

  • To keep your wigs fresh and full, clip your ends every few months.  This will bring the bounce and body back to life.

 

Frequently Asked Questions:​​​

How often should I wash my Hair Magnifique hair extensions?

Once every two weeks is sufficient.  Whenever your hair feels dirty is the best way to gauge when it is best to wash it.  You don't want to dry out your scalp or hair. 

 

How many bundles should I use for a full weave?

Two bundles is sufficient for a full weave.

For a fuller look, you can add an additional bundle, closure or frontal, but we recommend at least two bundles.

 

​​How can I tell how the length may look on me?

 

What are Hair Magnifique's return and/or exchange policies?

 

Online Purchases:
Due to the nature of our products, all sales are final. Product exchanges or account credit is possible within 24 hours of delivery date, exclusions may apply. Upon approval, product must be in its original packaging, unaltered, in its original condition when received and with its original invoice. Customer is responsible for all return shipping costs and any subsequent restocking fees. Hair Magnifique is not liable for any lost, stolen or damaged packages during delivery or returns. Please contact customer service for more information on returning an item. Returns will not be accepted without receiving a confirmation of an approved return with instructions on proper return policy from customer service. 

Custom Purchases:
All custom order purchases are final sale. No returns, exchanges or store credit will be applied.

Custom orders can take up to 45 business days to complete.  (Business days exclude weekends and holidays). Custom purchases not picked up within 30 days of completion notification will be put back on the showroom floor and listed for sale.

International Purchases:
All international purchases are final sale. No returns, exchanges or store credit will be applied.

Chargebacks/Stop Payments:
All chargebacks and stop payments will be considered as failure to pay as promised and will be reported to all credit bureaus as fraudulent and/or delinquent accounts. Hair Magnifique reserves the right to collect any chargeback and/or stop payment fees and to seek legal action, as necessary, on any chargebacks and stop payments.

 

How long does shipping usually take?

Shipping can take anywhere between 7-14 business days depending on your purchase.  

Although, the typical shipping time is within 7 business days.​

Custom orders can take up to 45 business days plus standard shipping.

(Business days exclude weekends and holidays).

How may I contact you?

You may contact us via phone at 310.560.8543, via email at contact @ hairmagnifique.com,

or at our retail location at 5549 W. Manchester Ave. Los Angeles, CA 90045.